Digital Growth Team Blog

Marketing Agency vs. In-House Marketing Team

Dec 22, 2022

As a business owner, you have a number of options when it comes to choosing a marketing team to support your growth and success. One option is to hire an in-house marketing team, while another is to work with an agency. But how do you know which option is best for your business? In this article, we will explore the differences between a in-house marketing team and an agency, covering topics such as cost, expertise and services, flexibility, and collaboration and communication. By the end of this article, you will have a better understanding of the pros and cons of each option and be better equipped to make an informed decision about which option is best for your business.

 

What are the main differences between an Agency and an In-House team?

An in-house marketing team is a group of marketing professionals who work directly for a company, typically reporting to the head of marketing or the CEO. The team is responsible for developing and executing the company’s marketing strategy, which may include tasks such as market research, branding, advertising, public relations, social media management, email marketing, and more.

An agency, on the other hand, is a third-party company that provides marketing services to a variety of clients. Agencies typically offer a range of services, including strategy development, creative services, media buying, and digital marketing. Agencies may work with clients on a project-by-project basis or offer ongoing support through retainer arrangements.

There are several key differences between an in-house marketing team and an agency. One of the main differences is the level of control and access to company information. An in-house marketing team has a deep understanding of the company’s goals, products, and target audience, and is able to work closely with other departments to align marketing efforts with business objectives. An agency, on the other hand, may not have the same level of access to company information and may need to rely on the client to provide guidance and direction.

 

Cost Comparison

One of the main considerations when choosing between an in-house marketing team and an agency is cost. Hiring an in-house marketing team can be expensive, as it typically involves recruiting, training, and paying a team of marketing professionals on a full-time basis. This can be a significant investment, particularly for small businesses or startups.

On the other hand, working with an agency can be more cost-effective, as you only pay for the services you need and do not have the ongoing overhead of a full-time team. Agencies typically charge for their services on a project-by-project basis or through retainer agreements, which can provide more flexibility and scalability for businesses.

However, it’s important to note that the cost of an agency is not always a straightforward calculation. Agencies may charge different rates for different services, and it can be challenging to compare prices between agencies. It’s also important to consider the value of the services being provided and whether the cost is justified based on the expected return on investment.

Ultimately, the decision between an in-house marketing team and an agency should be based on a cost-benefit analysis that takes into account the specific needs and goals of the business.

 

Expertise and Services

Another key difference between an in-house marketing team and an agency is the level of expertise and range of services offered. An in-house marketing team is typically made up of a group of highly skilled professionals with a deep understanding of the company and its marketing needs. The team is able to provide a high level of support and specialization in the areas of marketing that are most important to the company.

On the other hand, agencies are able to offer a wider range of expertise and services, as they work with a variety of clients across different industries. This can be a significant advantage for businesses that need access to a broad range of marketing skills or that want to tap into the latest trends and technologies.

However, it’s important to note that the level of expertise and services offered by an agency can vary widely. Some agencies may have a strong track record and a reputation for delivering high-quality work, while others may not have the same level of experience or expertise. It’s important to carefully evaluate the skills and experience of an agency before making a decision.

In terms of the range of services offered, an in-house marketing team is typically more specialized and focused on the specific needs of the company. An agency, on the other hand, is able to offer a wider range of services and may be more adaptable to changing needs and priorities. Ultimately, the decision between an in-house marketing team and an agency should be based on the specific needs and goals of the business.

 

Flexibility

Another important factor to consider when choosing between an in-house marketing team and an agency is flexibility. An in-house marketing team is typically a more permanent fixture within a company, and it can be challenging to scale up or down depending on the needs of the business.

On the other hand, agencies are typically more flexible and able to adapt to changing needs and priorities. Agencies may offer a range of contract terms, including project-based work or retainer agreements, which can provide more flexibility and scalability for businesses. This can be a significant advantage for businesses that need to ramp up or scale down their marketing efforts quickly.

However, it’s important to note that flexibility can also come with trade-offs. Working with an agency may require more oversight and communication to ensure that the team is aligned with the needs and goals of the business. It can also be more challenging to build strong relationships and develop a deep understanding of the company’s products and target audience when working with an agency.

In terms of flexibility, the decision between an in-house marketing team and an agency should be based on the specific needs and goals of the business. Both options have their own advantages and limitations, and it’s important to carefully consider which option will best meet the needs of the company.

 

Collaboration & Communication

Collaboration and communication are critical factors to consider when choosing between an in-house marketing team and an agency. An in-house marketing team is typically more integrated with the rest of the company and able to work closely with other departments to align marketing efforts with business objectives. This can be a significant advantage for businesses that want to ensure that marketing efforts are closely aligned with overall company goals.

On the other hand, agencies may not have the same level of access to company information and may rely on the client to provide guidance and direction. This can be more challenging for businesses that are not used to working with outside vendors and may require more oversight and communication to ensure that the agency is aligned with the needs and goals of the business.

In terms of collaboration and communication, the decision between an in-house marketing team and an agency should be based on the specific needs and goals of the business. Both options have their own advantages and limitations, and it’s important to carefully consider which option will best meet the needs of the company.

 

Best of Both Worlds – The Hybrid Solution

The hybrid model is one in which a business works with an agency as if it were an in-house marketing team. In this model, the agency provides ongoing marketing support and services to the business, but operates as a separate entity. The agency may have a dedicated team or account manager who works closely with the business to develop and execute marketing strategies and campaigns.

One of the main advantages of a hybrid model is that it combines the benefits of both an in-house marketing team and an agency. The business has access to a dedicated team of marketing professionals who are able to provide a high level of expertise and support, while also enjoying the flexibility and scalability of working with an agency.

However, it’s important to note that a hybrid model can also come with some challenges. The business will need to ensure that there is clear communication and collaboration between the agency and other departments within the company, and may need to put in place processes and systems to facilitate this. The business will also need to carefully manage the relationship with the agency to ensure that the team is aligned with the needs and goals of the business.

Blue Burst Media offers the hybrid model called Digital Growth Teams, which allows businesses to enjoy the benefits of both a senior-level in-house marketing team and an agency, with the added flexibility and scalability of working with an outside vendor. Our dedicated team of marketing professionals are able to provide a high level of expertise and support, and are committed to helping businesses achieve their marketing goals and drive growth. With our Digital Growth Teams, businesses can enjoy the benefits of a dedicated marketing team without the cost and commitment of hiring an in-house team.